Benefits of Managed IT Services for Financial Services & Insurance

In an industry where data security, regulatory compliance, and uninterrupted service are non-negotiable, partnering with a Managed IT Services provider offers a strategic advantage. Outsourcing IT for financial services and insurance firms enables you to focus on client relationships, financial innovation, and risk management while ensuring systems remain secure, compliant, and optimized for performance.

Key Benefits

☑ Enhanced Security and Compliance

Data Protection:
Safeguard sensitive financial records, client information, transaction data with strong encryption (at rest and in transit), network segmentation, and continuous monitoring.

Regulatory Compliance:
Our solutions support compliance with industry regulations, including GLBA, SOX, FINRA, and NAIC guidelines, detailed audit trails, and secure access protocols.

☑ Improved Efficiency and Productivity

Streamlined Operations:
Automate repetitive IT tasks, reducing manual errors and freeing your teams to focus on serving clients and executing strategic initiatives.

Optimized Infrastructure:
24/7 monitoring, patch management, and proactive maintenance ensure your financial systems, trading platforms, and customer portals operate without interruption.

☑ Predictable Cost Savings

Eliminate the burden of building a large in-house IT team or overinvesting in hardware. Fixed monthly fees simplify budgeting, making it easier to forecast costs and allocate funds toward business growth.

☑ Access to Expertise & Advanced Technology

Financial IT Expertise:
Our specialists stay current on emerging cyber threats, regulatory updates, and financial technology trends, ensuring your systems remain secure and competitive.

Leading-Edge Tools:
Benefit from enterprise-grade cybersecurity platforms, secure cloud infrastructure, and disaster recovery solutions without the overhead of building them in-house.

☑ Scalability and Flexibility

Whether you’re expanding into new markets, integrating a new acquisition, or launching a digital product, our scalable IT services grow with you. On-demand support, cloud resources, and adaptable service models help ensure agility.

☑ Focus on Core Competencies

Let your team focus on wealth management, underwriting, claims, or advisory services while we manage your infrastructure, security, and compliance behind the scenes.

☑ Disaster Recovery & Business Continuity

Resilient Backup Strategies:
Ensure real-time backups and secure off-site replication to safeguard against data loss and cyber threats.

Continuity Planning:
Our disaster recovery solutions include failover testing, continuity strategies, and rapid restoration protocols so you’re never offline when clients need you.

☑ Proactive Support & Maintenance

On-site and Remote Support:
From branch office support to remote assistance, our help desk and field technicians are ready to resolve issues fast.

Preventive Maintenance Services:
Scheduled system checks, patch updates, and performance tuning prevent disruptions, protecting uptime and productivity.

Our Managed IT Services Portfolio

At New England Innovations, our services are specifically designed to address the high-stakes environment of financial services and insurance firms.

☑ Regulatory Compliance & Audit Readiness

• Support for GLBA, SOX, FINRA, NAIC, and PCI-DSS compliance
• Governance frameworks and audit documentation
• Risk assessments, penetration testing, and audit preparation

☑ Data Security & Cyber Protection

• Layered defense: endpoint protection, firewalls, SIEM, and DLP
• AI-powered threat detection and incident response
• 24/7 SOC monitoring and vulnerability management

☑ Cloud Infrastructure & Management

• Secure cloud deployments on Azure, AWS, or private models
• Zero-trust architecture with identity controls and encryption
• Cloud governance, cost optimization, and SLAs for uptime

☑ Governance & Risk Management

• IT governance aligned with financial regulatory frameworks
• Third-party risk assessments and vendor management protocols
• Enterprise-wide policy enforcement and compliance mapping

☑ Cloud Monitoring & Performance Management

• Real-time visibility into transaction platforms and core systems
• Proactive diagnostics to prevent performance degradation
• Load testing and continuous optimization for critical services

☑ Application & Infrastructure Support

• Support for trading platforms, underwriting systems, and CRMs
• Lifecycle management for financial and insurance apps
• Virtual desktop infrastructure (VDI) and hybrid cloud integration

☑ Technical Support & Help Desk Services

• Multichannel support (phone, email, remote access)
• Staff onboarding, credentialing, and policy enforcement
• Client-facing portal support and tiered response management

☑ Threat Monitoring & Incident Response

• Real-time intrusion detection and cyber threat triage
• Automated remediation workflows and alerting
• Post-event forensic analysis and reporting

☑ Identity & Access Management (IAM)

• Role-based controls for brokers, underwriters, and analysts
• Integration with MFA, SSO, and identity governance platforms
• Continuous access reviews and privileged access management

☑ Project & Vendor Management

• IT project leadership for mergers, migrations, and rollouts
• Procurement and license management for financial systems
• Vendor oversight to ensure compliance and SLA adherence